An account management is very important for a company, since each account is usually worth a significant amount of money. Professionals who carry out the account management are the key contacts for all accounts. Its essential function is to call these accounts, analyze its business situation, choose the products that best fit its needs and close the sale. It is also essential that each employee of account management is completely available to answer any questions or technical issues to ensure total satisfaction of all accounts.
On the other hand, other responsibilities of management accounts include the presentation of new products for all accounts, completing sales orders or invoices, collect payments when needed and to ensure that customers can receive the products and services they have requested. Also, another important function of these professionals of account management is making a call each month to compensate the possible wear among accounts. The education that these professionals must have is at university level, because of the technical nature of some customers. Moreover, it’s clear that these people should have a highly developed capacity for self-motivation, be organized and analytical and have excellent communication and management skills.