In this self-paced, hands-on course you will examine financial decision-making tools and techniques. As you learn the importance of good financial planning and financial goal-setting you will also learn how to create financial statements and prepare budgets. Throughout this course you will be introduced to topics such as consumer credit, student loans, insurance, investments, savings, planning for retirement, and estate planning.
This is an advanced professional course intended for individuals working in banks, investment companies, stock brokers or large corporate finance departments. There are three distinct parts: the first four chapters review approaches to valuation of financial assets; the next nine chapters cover one aspect of the firm operations and draw conclusions on the implications for the value of the firm to investors; the last two chapters incorporate economic forecasting to assessment of firm’s strategy. There is a general theme repeated through all the chapters that there are many different purposes of analysis of a company’s financial condition and the focus changes accordingly, but the methods remain essentially the same. All well known analytical methods are presented with examples showing their use, and with, just as importantly, a discussion of their limitations.
Customer Service you will learn how companies can develop customer loyalty and address personalized customer needs. You will apply concepts learned to real-world scenarios and learn how to recapture previous customers and acquire new ones through effective relationship-building strategies. Online communication tools and call center strategies will also be examined.
Free online business courses can discover topics that might be covered during a MBA program or provide students with the skills needed to start earning one of these graduate degrees. However, most of these resources don’t award college credit.
Carnegie Mellon University
Principles of Economics
The Open Learning Initiative at Carnegie Mellon University is an online resource that offers users feedback as they progress through courses. These lessons provide a foundation for the mathematical and business skills learned during an MBA program. Although students don’t need to sign in to complete this courses, registering is required to save their work. The Principles of Economics course covers supply and demand, network externalities, monopolies and minimum wage.
Massachusetts Institute of Technology
Economic Analysis for Business Decisions
MIT’s Sloan School of Management give multiple free business courses online through its OpenCourseWare project. Economic Analysis for Business Decisions is a graduate-level class that teaches students about the economic choices that companies must make. Through lecture notes, handouts and assignments, students learn about market structure and behavior. Several exams with answer keys are also posted.
Students interested in learning about behavioral science theories might want to take Managerial Psychology. The course helps students develop leadership qualities, organize groups and motivate employees. Users have access to most of the lectures, as well as case assignments, paper topics and quizzes.
This course will give students an introductory overview of management theory, management functions, organizational structure, daily management responsibilities, ethics, and current management tools and resources. Theoretical concepts will be illustrated with practical application to real-world management problems and scenarios.
This course provides students with concepts, techniques and tools to design, analyze, and improve core operational capabilities, and apply them to a broad range of application domains and industries. It emphasizes the effect of uncertainty in decision-making, as well as the interplay between high-level financial objectives and operational capabilities. Topics covered include production control, risk pooling, quality management, process design, and revenue management. Also included are case studies, guest lectures, and simulation games which demonstrate central concepts.
Subject focuses on management principles, methods, and tools to effectively plan and implement successful system and product development projects. Material is divided into four major sections: project preparation, planning, monitoring, and adaptation. Brief review of classical techniques such as CPM and PERT. Emphasis on new methodologies and tools such as Design Structure Matrix (DSM), probabilistic project simulation, as well as project system dynamics (SD). Topics are covered from strategic, tactical, and operational perspectives. Industrial case studies expose factors that are typical drivers of success and failure in complex projects with both hardware and software content. Term projects analyze and evaluate past and ongoing projects in student’s area of interest. Projects used to apply concepts discussed in class.
Guide tailored to helping you get started with Microsoft Excel 2007.
Microsoft Excel 2007 is a spreadsheet application written and distributed by Microsoft for windows. It features calculation, graphing tools, pivot tables and a macro programming language called VBA. This guide will get you started working with Excel 2007 and covers: Data entry & formatting Using formulas & functions Presenting data with charts Database features in Excel.