13 thought-provoking communication quotes

Communication is essential, both in our everyday life and in the workplace. Here are a few thought-provoking communication quotes you’ll find interesting:

 

1.”Think like a wise man but communicate in the language of the people.”

William Butler Yeats

2. “We have two ears and one mouth so that we can listen twice as much as we speak.”

Epictetus

3. “The two words information and communication are often used interchangeably, but they signify quite different things. Information is giving out; communication is getting through.”

Sydney Harris

4. “Be still when you have nothing to say; when genuine passion moves you, say what you’ve got to say, and say it hot.”

D.H. Lawrence

5. “When people talk, listen completely. Most people never listen.”

Ernest Hemingway

6. “Communication leads to community, that is, to understanding, intimacy and mutual valuing.”

Rollo May

7. “Of all of our inventions for mass communication, pictures still speak the most universally understood language.”

 Walt Disney

8. “The most important thing in communication is hearing what isn’t said.”

 Peter Drucker

9. “I consider conversations with people to be mind exercises, but I don’t want to pull a muscle, so I stretch a lot. That’s why I’m constantly either rolling my eyes or yawning.”

Jarod Kintz

10. “I shall look at you out of the corner of my eye, and you will say nothing. Words are the source of misunderstandings.”

Antoine de Saint-Exupery

11. “Don’t use words too big for the subject. Don’t say infinitely when you mean very; otherwise you’ll have no word left when you want to talk about something really infinite.”

C.S. Lewis

12. “The single biggest problem in communication is the illusion that it has taken place.”

George Bernard Shaw

13. “Wisdom cannot be imparted. Wisdom that a wise man attempts to impart always sounds like foolishness to someone else … Knowledge can be communicated, but not wisdom. One can find it, live it, do wonders through it, but one cannot communicate and teach it.”

Hermann Hesse

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4 Great Tips to Help You Improve Your Presentation Skills

Presentation skills are becoming increasingly important on a job market where job descriptions include many more and much more varied attributions than they used to. Being effective at sustaining presentations is a must-have in pretty much all aspects of a business. You want to make yourself understood, and at the same time look confident, intelligent, trustworthy and, most of all, comfortable talking to them.

Here are 4 great tips that will help you improve your presentation skills:

1. Research! In order to have credibility, you need to be an expert on the topic….or at least sound like one. Even if you might have a degree in a certain field, and even if you have experience, you need to make sure that no one in the audience will embarrass you by proving he knows things that you should know (but don’t). This is particularly important considering the vast amount of research being carried out and published today. So keep yourself updated – the information is a click or two away.

2. Adapt your presentation to the audience! You’ll most likely know the characteristics of the audience. Use technical language if you’re dealing with experts; refer to things you know interests them if you’re presenting to your peers, or keep the language simple if you’re talking in front of total novices.

3. Integrate visual material! People retain much more information if it is presented as both audio and visual. Make a PowerPoint presentation or play a short video. People will notice that you took the presentation seriously and put effort in thinking how to make it more fun.  Chances are you’re going to have a projector in the room. If you usually have trouble finding one where you make your presentations, consider investing in a portable projector – it will certainly impress everyone in the audience.

4. Plan and rehearse!

Usually a time limit exists for any presentation. Find out what it is, and rehearse the presentation in order to make sure you’ll have enough time to finish without skipping any important points. Leave a few minutes for questions if that’s included in the presentation time. Additionally, practicing will allow you to be more confident in your mastery of the subject, plus help you become aware of any improvements you need to make in your presentation style.

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How To Communicate Efficiently in The Workplace

Learning how to communicate efficiently in the workplace can save you a lot of trouble in the long run. For starters, your chances of being misunderstood drop. That means fewer workplace conflicts and less time wasted explaining what you meant. Here are six tips that will help you communicate efficiently:

1. Be concise! Your message needs to be to the point, and very clear. The more words you use, the more chances someone misinterprets what you said.

2. Be patient! People are different, and they respond better to some styles of communications over others. That means communicating efficiently can sometimes be tougher than you think. This is why you need to be patient, with others and with yourself. Try to change the way in which you’re explaining your message to the person you’re talking to. Be aware that the problem might be on your end and not on his.

3. Don’t beat around the bush! The most important part of your message should be the beginning. That will get the attention of whom you’re talking to.

4. Pay attention! Communicating efficiently is not only about expressing yourself clearly, it’s also about being a good listener. All people want to feel listen to – look them straight in the eyes and not out the window, and maintain a respectful body posture.

5. Learn body language! Body language is the most important ‘foreign’ language you need to know. Our bodies tell much more than what our mouth does, and many times the message is different. So pay attention to both yours and the other person’s body language while communicating.

6. Don’t gossip!  Gossipers aren’t considered very trustworthy. A general tip would be to keep an open mind and not judge. People are different and you need to understand and respect that. If you have a problem with someone, try bringing it up with him and see if you can solve your conflict. Even if you don’t, you will still understand their point of view better.

 

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5 Must-have People Skills

People skills refer to those skills which allow you to get along well with those around you, to communicate efficiently, and to negotiate and resolve conflicts. While they are essential to those working in sales or marketing, they come in handy regardless of what your job is.

Communication skills, negotiation skills, active listening – these are all crucial people skills, and sometimes they require a great deal of effort to improve. However, there are many other abilities which, if you pay attention to them, can certainly score you some points with your co-workers and management, such as:

 

Good manners

Greet everyone with a smile, always use ‘please’, and say ‘thank you’ even if someone is just doing their job assisting you. We all have our bad days however and sometimes it might be possible to have a hard time staying calm and keeping on smiling when someone at works annoys you, which is why the next ability is equally important.

 

Patience

Always maintain your calm. Especially in stressful situations, like when you are confronting a disgruntled customer. Maintain a level tone of voice, and try to defuse the situation by inspiring calm and by waiting for the other person to finish what he has to say. It’s times like this when this next ability proves helpful.

 

Empathy

Put yourself in the other person’s shoes, it will help you understand what’s making them dissatisfied and how to solve the issue in a way that he will be satisfied with. Take an interest in the people you’re working with and get to know them better – remember small things that usually matter to people, such as names and dates.

 

Sense of humor

A well-placed joke can make everyone’s day better, especially when you’re battling tight deadlines and stressful projects.

 

Adaptability

You need to adapt your communication style to the person you’re talking to. More importantly, keep an open mind and don’t judge those you come in contact with. Respect their points of view, and never act like the advice you’re getting is useless.

 

 

A ‘people person’ focuses on those around him in everything he does. He not only communicates well and follows his goals assertively; he also makes those around him feel appreciated, understood, and respected through his actions.

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How to develop Effective Communication Skills

Good communication skills are the key to success. Regardless of your education level, of your IQ or of other abilities you might possess, communication skills are vital for our well-being and for the way in which we integrate in society. Making and keeping friends, a successful relationship, healthy work relations, are all things on which our communication skills have a direct influence.

You’d think that since we’ve communicated for our entire life we’d be perfect at it, but the truth is that many people lack effective communicating skills. Rest assured however, training your skills in order to communicate more efficiently is not as hard as you might think. It’s all about will power, paying attention to details, and attitude. If you don’t believe us, we’ve prepared a few tips that might just be of help:

1. Look pleased to see them! When you see someone you know, always smile. Smiling implies that you’re relaxed and happy to see them, and will make them feel at ease around you. Make sure that your smile looks real, however, and greet them with enthusiasm.

2. Be a good listener! Listen to what they have to say while making eye contact. Don’t look at your phone, watch, TV , or other people – that would make them feel like you’re bored and uninterested. Control your facial expression, body posture and tone of voice, and show empathy.

3. Open up!  Sharing things about yourself will build trust. It shows you trust the person, and he will feel compelled to trust you as well. Don’t share too much, however. Generally focus on small things that happened lately, or things from your childhood. Preferably something he can relate to.

4. Show interest in their person! Don’t hesitate to tell them how much you admire a certain something about them. That will help them feel more self-confident and they will remember it was you who made them feel that way. Ask them about their interests, and don’t express strong disapproval to anything they might enjoy.

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5 Tips for Team Building

A strong team stands at the foundation of any successful company. Building a focused, task-efficient team is not always an easy feat, however. Both the team members and the company need to make sure certain conditions are met, some of which we will discuss in this post:

1.  Clear objectives – every team needs to have a purpose. The team members must be aware of what their goals are, and what the leaderships’ expectations of them are. They must also understand the importance of their work for the success of the company.

2. Leadership must ensure that the team consists of highly committed members. The team members must be encouraged and their efforts recognized, and they need to perceive and understand their importance within the firm. Additionally, they need to see that the firm is investing in their professional development, which reflects on one side that they have a future within the company, and on the other side that they are valued assets.

3. Team cohesion should be encouraged. The team members must understand they need to work as a team, and need to understand their roles and responsibilities within the team. Today’s educational systems do not promote collaboration, but competition. This is why the leadership needs to help employees change their mindsets to a collaborative one.

4. Team communication needs to be very good. Communication is essential to the success of a team. Priority of tasks, goals, feedback – these types of information should be available to the team members at all times.

5. Accountability – team members should take responsibility for the achievements and failures of the team.  This should make them feel more motivated to reach their targets. Instead of shifting the blame, they need to focus on solving any issues encountered. However, there should also exist a system which recognizes both the team’s and individual performance. This should help individuals feel less frustrated if they feel they are putting in more work than their team mates.

 

Ensuring that these 5 conditions are met can help you create a more efficient team. However, there are many other things you should keep in mind when building a successful team. The secret is to find committed employees and keep them that way.

 

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Good communication skills

Good communication skills are vital to us both in our professional lives and in our personal lives. The main advantage of possessing good communication skills is the fact that you understand the other person better, thus minimizing the risk for conflicts and ensuring that tasks are done efficiently and being fully aware of the goals.

Here are three good communication skills which you should strive to improve. And, while it takes a certain amount of time and effort to do so, the benefits of being able to communicate efficiently are well worth it!

 

1.  Listening

Listening to someone is different than hearing someone’s words. It involves paying full attention to the speaker, focusing solely on what he has to say.  You need to be able to convey to the speaker the fact that you are hearing and understanding his or her words, as this will help create a certain bond between him and you.

Don’t interrupt the speaker, and don’t give examples of previous experiences you’ve went through and how you’ve dealt with that certain situations. People appreciate that less often than you think, and you’ll make the other person feel that you don’t understand the basic differences between you and him or her.

2. Body language

When we communicate we don’t communicate just through words. We also communicate with our hands and bodies, with our facial expressions, the tone of our voice and even the way we breath. In fact, people are much more likely to disregard a positive message if our body language is negative than if the body language says the same thing as our verbal language.

Therefore it is important to use open body language as often as possible – arms uncrossed, hands with palms open, legs slightly opened, and maintaining eye contact with the person you are talking to.

3. Manage stress

Although at a first glance stress has nothing to do with communication, our levels of stress can stop us from effectively communicating. That happens because when we are stressed we tend to pay less attention to what goes on around us. As a result, it’s very likely that you will misinterpret people and messages, or send mixed messages yourself. This is why you need to realize when you’re stressed and just take a moment to relax before you communicate about something important. You’ll thank yourself later.

 

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How to improve your communication style

Everyone communicates, but each of us communicates differently. And, as I’m sure you’ve noticed, some communication styles are more effective than others.

You will find a series of classifications, but the three main communication styles are: passive, aggressive, and assertive. Of these, the most efficient is the assertive communication style. It’s a style that also takes into account the needs of the other person. At the same time, an assertive communicator knows his boundaries and will not agree to something just because someone else wants him to. It’s a straight-forward style of communication that shows confidence – the communicator speaks his mind and doesn’t try to manipulate the other person. Curiously, this style is the least used by people.

The communication style we tend to use is influenced by a series of psychological and neurological factors, but that doesn’t mean we can’t change it. It takes self-control and power of will, but the gains are worth your efforts.

If you want to become an assertive communicator, you need to first of all value yourself and your needs but also respect the rights of others. An assertive communicator doesn’t point fingers, and instead focuses on what he or she feels. You need to state what you want and express your feelings in an appropriate, respectful manner. At the same time, an assertive communicator needs to learn how to listen – without interrupting, and actually paying attention to what the other person is saying.

Communication also includes body language, and an assertive communicator keeps his body language in check. You need to have a relaxed, open posture, maintain friendly eye contact throughout the conversation and make friendly gestures while speaking calmly and clearly.

More than anything, the key to be an assertive communicator is acknowledging the fact that everyone is equal. Everyone deserves the same respect as you expect from others. This is why you need to be willing to compromise in order for both parties to win something. You will find that this will lead to better relations and more open communications with those around you.

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7 tips to develop your public speaking and communication skills

Communication represents the process through which the sender transfers messages to a receiver through various channels (writing, gestures, sounds, words). It’s pointless to say how important it is to communicate efficiently at work or at home. It’s not always easy however, especially when addressing a larger number of people. Here are a few tips that should help you develop your public communication skills:

  1. Confident attitude. Your audience will feel your confidence, and so will you. Having a confident attitude will make you speak confidently and will add credibility to your message.
  2. Body posture. You should face the audience in an open, relaxed posture. Stand straight or, if you choose to walk do so slowly, relaxed.
  3. Make eye contact. Eye contact is important because it makes your audience pay attention. When talking to a group of people, never stare at the ceiling or out the window. If looking them in the eyes makes you nervous, look somewhere just above their heads. They will be under the impression you’re looking at them.
  4. Speak slowly. If you’re speaking too fast, people might have problems keeping up with you.
  5. Alternate the tone you are using. Highlight important parts of your presentation by changing the tone of your voice. You can also change the tone of your voice from time to time. A monotonous presentation will usually make people pay less attention to the message.
  6. Use words you’re familiar with. Don’t try to impress those in the audience by using words the meaning of which you don’t know for sure. It’s easy to compromise your credibility. Keep the language simple and the phrases short.
  7. Use gestures. Communicating is easier if you use your hands as well. Use slow, open, and friendly gestures. Keep your hands open, and don’t raise them above shoulder level. Also, make sure your hands are not covering your face and mouth.

 

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How to communicate effectively in the workplace

Just about the same as other soft skills, communicating, especially for managers and executives, sounds easier and more obvious than it actually is.

Making your work fun

As a strategy to improving the mood around the office, a good manager can use a little more of his creativity to change the environment in the sense that it’s somewhat entertainment in order to reduce employees’ stress pressure and increase chances in actually communicating outside of work schedule.

Take Google’s headquarter for example; if you had the chance to see the movie Internship, or even the chance to see it upfront, Google office is generously colorful and playful. It doesn’t even look like an adult workplace, to be frank. There’s a canteen offering free food and coffee, a nap area for those in need, an exhibit of various topic, and even slides helping employee to move downstairs in an instant. Their aim is to put their employees at ease as much as possible because, as mentioned earlier, people use the most of their productivity when they are comfortable, and to minimize the negative factors in Employee morale. The reason for such is that they consist of many top-level programmers who extremely need full focus in prior to function properly, which is the root of most valuable Google apps and abilities we’re using daily.

However, enormous ideas like Google’s environment can’t be done within the effect range of a single manager. A good manager, still, can help making work fun by giving his employees one or two 15-minute breaks throughout the day; they might extraordinarily appreciate it, and while doing so, the productivity rate and performance of the office is also refreshed as of the employees.

Being the proper other part of a conversation

Communicating doesn’t mean speaking only; it’s also about listening to others. One way or another, you will end up being under lots of works and concerns if you aim for the management position, so eventually you will find yourself worrying about upcoming projects and meetings while talking to another. This means the communication remains one-way and that you have failed to maintain your skills.

It’s understandable that a manager has many issues to work on, but spending a few minutes with his employees can’t harm! True, it’s supposed to be distracting when one is under such pressure of meetings and responsibilities, yet a good manager should be able to control his flow of thoughts, or simply force his flow of thoughts to stop so as to actually listen to the other.

One effective practice is to remain fully eye contact and repeat what the other just said; for instance, “I understand that you want to raise your salary due to your extra work quantity and hours, Andy. I’ll look into it.” A simple reminder is in no harm but beneficial for both parties in communicating as it helps the two get to mutual understanding. A relevant study shows that contents that are repeated more than five times last almost infinitely in one’s mind.By confirming what the employee has to say, you force yourself to stop thinking about your current work and fully focus on what your worker needs. Doing so is a proof that you actually care about employees’ interests, resulting in the likelihood of you being adored and your relationship network expanding as one of the benefits communicating skills offer.

Emotion control

Is pretty much the concept of David Foster Wallace.

In the management positions, it’s best to keep every matter non-personal, if you want to keep your job. Regardless of how skilled and how well trained people can be, personal issues still take place in modern conversations. Workplace, however, is the worst-on-Earth place to get into such mess. As most encounter a personal attack, most tend to respond in a personal manner as well; managers are not supposed to be so. They are supposed to be calm in all situations to lead others properly, so again, a good practice when one encounters such matter is to stop one’s self for a moment and approach it generally. It’s also the practice of philosophy—while people’s opinions usually conflict with each other, it’s best to keep being open minded and adopt others’ views since no one is wrong. So as to speak, it’s useful not to deny what the other end of a communication has to say at first, but to reply to it from another aspect and forcing yourself out of personal revenge.

Moreover, controlling your emotion also make you a reliable conflict handler. Your employees will eventually run into conflicts as the deadlines come near, which then need a higher-level supervisor to get rid of and maintain the production flow. Make them feel like you are always opened, like you can carry their emotional baggage because as conflicts go on, personal attacks take place.

Minimizing the use of secondary communication

Since the time technology advanced, most companies and firms have preferred emails to be their main source of communication. It’s good, though, as it comes in handy and convenient during busy hours, but actual face-to-face communicating should be preferred over it. It’s a harm to work relationship. It shows the lack of confidence from both sides and addresses the manner incorrectly. As discussed previously, 90% of communication is actually body language, so by using emails for short replies and unnecessary get-off-the-chair activities, 90% of the communication is missing, forcing either side to guess the other’s expression and hidden manner in plain words. Obviously, these conversations get misunderstood often, leading to unwanted mistakes and decreased morale.

Feedback

Last but not least, feedback. Employees, as well as any other human beings, need feedback for future improvement and morale determination. They need it to know that you, a manager, actually recognize and pay attention to them whether they were working hard or slacking off; a short on feedback or absence of such can leave the employee worrying and concerning of his performance.

In practice, most employers hold meetings weekly, or monthly, to give feedbacks to individual. That’s one way to go, but then again, it leaves the employees in worries for a whole period of work. While I was against email usage in the last subject, spending a few minutes to write an email greatly comforts your workers. You can also walk over their office to give a short feedback on how he’s doing, or even a straight up one right after he turns in the work.

Nonetheless, the feedback must be detailed to avoid mutual misunderstanding. A short and plain feedback is also considered no feedback—useless. Try to go over every step the worker took and examine them to him so that he gets a hold at his actual performance as of your intentional outcome production. If possible, a positive feedback is also considerable; that is, try not to be personal but general and positivity-focused to avoid the possibility that he is already in a bad mood from the conflicts.

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